AI Palm Reader

Refund Policy

Refund policy for AI Palm Reader
May 9, 2026

Overview

AI Palm Reader sells one-time reading passes for AI-assisted palm and face reading reports. This Refund Policy explains when refunds may be available and how to request support.

Refund Eligibility

You may request a refund by contacting support@aipalmreader.run. We review refund requests case by case and aim to respond within 3 business days.

Refunds are generally available when:

  • You were charged but did not receive the purchased reading pass.
  • A duplicate payment was made by mistake.
  • A technical failure prevented generation and we cannot restore the reading pass or provide a replacement.
  • A payment was unauthorized or fraudulent, subject to verification.

Refunds are generally not available when:

  • The reading pass was already used to generate a completed report.
  • The request violates our Terms of Service or Acceptable Use Policy.
  • The output is disliked solely because AI-generated interpretive content is subjective.
  • You uploaded an unclear, incorrect, unauthorized, or policy-violating image.

Completed generated readings are generally not refundable unless a technical or billing error occurred.

Failed or Blocked Generation

If generation fails because of a technical error, contact support with your account email and order or reading details. We may restore the reading pass, provide a replacement attempt, or issue a refund depending on the situation.

If generation is blocked because the request violates safety rules or acceptable use requirements, a refund is not guaranteed.

Processing

Approved refunds are processed through Creem to the original payment method when possible. Processing time may depend on Creem, your bank, or card network.

Contact

Support email: support@aipalmreader.run

Service URL: https://aipalmreader.run